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Please note it takes approximately 30-45 minutes to set up and pack down (if a Bouncy Castle is also hired) so please consider this when organising your party/event.
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Adults are NOT permitted to sit on or use any of the soft platy equipment due to damage.
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DO NOT take our soft play outside at any stage.
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No adults wearing shoes are allowed in the soft play set up area, especially women in high heels as this causes damage.
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Please do not allow the soft play to become overcrowded. Therefore, please limit the number of children based on age/size.
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Large children and smaller children should not use the soft play at the same time. Similar size users only or spilt the children in to appropriate groups.
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Any children with a history of medical problems, such as back/neck problems, or children who have had broken bones in previous injuries are also not permitted to use the soft play equipment.
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Adults should not sit on the edges of our ball pool due to damage and placing stress on the Velcro corner joints.
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You, the hirer, take full responsibility of the soft play once it is set up and should take all possible steps to avoid injury or damage through the misuse of our equipment. All damage however so slight will require payment for replacement Soft Play from new.
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You, the hirer, are responsible for any damage, loss or stolen soft play equipment, you will therefore be asked to sign a check list of soft play pieces prior to your party even starting. All replacements will be charged on a new cost basis/, plus VAT and delivery.
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All soft play equipment should be used on the safety matting provided, and not removed from this area. No food or drink is to be consumed on or near the soft play.
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Please remove all shoes, or any sharp objects such as badges or jewellery before children use the soft play.
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For hygiene reasons children should wear socks at all times while using the soft play equipment.
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All ball pond balls need to be put back in to the Ball Pond Netted Bags supplied on delivery. This should be done 10 minutes prior to the collection of the equipment. Failure to place the Balls back into their Netted Bag will result in loss of your £10 deposit (if charged).
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All equipment is to be returned in a clean undamaged, unsoiled condition. We reserve the right to apply a cleaning charge if the equipment is not returned in a clean undamaged, unsoiled condition.
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Therefore, please do not allow face paint, silly string or party poppers on or near our soft play. As these can permanently stain and damage the equipment leaving you liable for new replaceable equipment.
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Supervision is required by an adult (over 18 years of age) at all times of usage.